They operate in a similar manner to Direct Line Insurance in the UK in that they specialise in competitive low-cost cover over the telephone. They don’t have offices in Spain nor do they use brokers or agents, this usually means their overheads are low and this is usually reflected in their quotes. First direct customers can visit any HSBC branch to pay in and withdraw money, deposit cheques and carry out a few other handy transactions. If further support is needed, you'll be directed to one of our webchat agents. Sign in to retrieve a quote, create a new quote or add an existing policy to your account.
This means that taking your car from the United Kingdom to Spain is not an option unless you re-register it in Spain. These would include contacting local insurance agents and brokers. Brokers such as Knight Insurance are very good in providing English-speaking service and being able to compare prices from many different Spanish insurance companies. The unique formula of Direct Line was to have a telephone call centre instead of a national branch network of offices. Please see our Savings section for our different accounts and how to apply.
Chat to us online
These are the same details as you use to log in to Online Banking. Our helpline is open 24/7 for general support; for lending and other specialist queries, we can only assist from 9am to 5pm. Webchat is the quickest way to get in touch, just click the chat button at the side of our business pages. These are the same details you use to log in to Online Banking. Also, please note that calls may be recorded for training and monitoring purposes.
If we've been unable to resolve your complaint within 3 working days, we'll send you our Final Response when we've completed our investigations. We'll do our best to send this at the earliest opportunity. I would appreciate a quick resolve to the solution in order to have my rain damaged areas repaired / replace, as quoted and submitted by 2 talented builders. It has ruined the last 3.5 months of consistent realistic requests for settlement, that we are due and pay for every year, on time, for our policy. Therefore, he witnessed the damage caused inside but refused to inspect the actual cause. They know that they are dealing with an established and professional company who will be able to help them should they need to make a claim on their insurance policy.
Help with your Life Insurance
Linea Directa has a 24 hour service on its website where you can go online and modify your policy, ask for documents and make a claim etc. Although primarily known for offering competitive car insurance in Spain, since 2008 Línea Directa Aseguradora has now branched off into the very popular home insurance market. Linea Directa Aseguradora offers English and German speaking support staff and policy documents in English and German which is why they attract so much business from expatriates in Spain. Once it’s set up, you can add the prefix to any direct phone number to contact us with the help of the text relay service. This is a national service that helps people with hearing loss access the telephone system without the need for specialist equipment. To use it, just choose one of the options below and you’ll be connected to an assistant who can relay your conversation for you.
You'll also need to take out our Legal Expenses cover to be able to add Rent Guarantee. People across the UK are struggling with the increased cost of living. If you're having financial problems and are struggling with your monthly insurance payments, please call us and we'll see what we can do to help.
Making Payments
Scam, I dont want to see my next phone bill, it is going to be big. We have had 2 written quotes from different builders and they both agree that the damage was caused by the excessive rain pressure and that it would cost around €5000 to repair. They offer competitive prices and coupled with a commitment to customer service you know you will be able to go back to them and speak with somebody in English or German if there’s a problem with your home insurance. Linea Directa has a commitment to a strong quality of service and personal customer attention and care. If you are unsure how much your call will cost, we recommend you contact your phone service provider. Please see our Credit Cards pages for how to apply, rates, fees and repayment information.
They avoid claims and make it difficult to cancel renewals. I usually have reasonable experience of the UK named company but I can’t see any connection apart from the logo. I had insurance cover with them for 2 years and when I contacted then for a ligament claim they said I was not covered.
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Useless company, cancelled policy and will never insure with then]m again. We are extremely grateful and thankful the Consortium professionally identified all the damage from flood water and made a settlement, allowing quick, efficient repair of the floor area tp prevent ongoing dampness. We also appreciated their time advising us what area were covers by Linea Directa _ damage caused by the rain. Spend a little bit of time yourself searching the Internet on the price comparison websites and then you will be able to definitively know which company is offering you the cheapest car insurance. Linea Directa began in 1995 in Spain through the joint agreement between Spanish bank, BankInter and Direct Line Insurance, a market leader in telephone sales of car insurance in the UK since 1985. Read more about confirming online card payments and why a payment may have been declined.
You'll receive your renewal documents in the post 21 days before your current cover ends. You can also find more information regarding your existing policy on ourManage your home insurancepage. From supporting your community to staying safe online, and insightful news and guides on your money, your things and your life.
I am asking for a senior member of staff to reassess our claim and offer us a realistic settlement. We would then be able to have the repairs carried out and enjoy our home again. If you have any experience of using Linea Directa in Spain, please help us by making comments below in order to help other people searching for insurance in Spain. Below are contact details if you need to cancel your policy or make amendments. Do note that Linea Directa will not insure a car in Spain unless it is registered in Spain and on Spanish license plates.
Linea Directa take advantage of the Spainish law that requires that insurance companies are obliged to renew the policy automatically once the old policy has expired. No notification is given to inform the policy holder their insurance is about to expire. No quotation is given and the first the insured will know that an automatic renewal has taken place, is when they see the transaction in their bank account. In my case, the quote was not competitive and higher than the previous year. Additionally, no option to pay in installments was given, it automatically defaulted to a single payment.
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